Questions, answered.

Yes! A parent or caregiver stays on site for the full lesson, so there's no delay for the next family.

Sickness happens, and we want all of our swimmers to take the time they need to recover. Please let us know before hand, or mark the absence in the dashboard. Each enrollment is eligible for 2 make up lessons per session. We book makeups into open spots, so we can't always guarantee one, and in extenuating circumstances we offer a credit instead.

At Splash, we have a skills based program rather than level focused. This means swimmers can progress each skill independently without passing or failing a level. Our Splash instructors also receive additional training that helps them know how to teach all ages and abilities.

No, if you don't have your own pool, we have Splash pools that you can come to us to have your lesson.

Absolutely! Sharing a lesson with your partner or child is a fun weekly activity. You are right there to celebrate every small win together, and to support each other as you learn.

In Brampton, a second swimmer from the same family can join a private lesson at no extra cost. In Burlington, semi-private lessons for 2 or 3 family members are $85 for two and $100 for three.

Not until you're ready. We build up to it in small steps, starting with breathing out at the surface.

Once your comfortable with it, our instructors begin working on breath control, and other techniques to get you on your way to learning front crawl.

Yes! That's where most of our adult swimmers start. Your first lessons focus on feeling comfortable and in control, and nothing new happens until you're ready.

Of course not! We have taught adults 90+ years old. Our instructors teach adults of every age, including complete beginners. Progress starts wherever you are today. Just like learning anything new, it takes time and practice to improve and we're with you every step of the way!

Private lessons are $80 per 40-minute lesson in Brampton and Burlington, or $70 for Burlington Hall members. Summer backyard lessons in Milton are $75. Adults groups in Burlington are $35 per swimmer, or $30 in Advanced Techniques.

In Brampton, a private lesson includes a second swimmer from the same family at no extra cost, if the instructor decides it's safe. See Private Swim Lessons.

Semi-private lessons are for swimmers from the same family. If your child would like to learn with friends, group lessons bring together swimmers from different families.

$85 per 40-minute lesson for two swimmers, and $100 for three.

2 or 3 swimmers from the same family, with one instructor.

Yes. Adults (18+) learn in their own groups, with other adults in the same Skill Wave. See Adult Swim Lessons.

That's great news! Their instructor keeps building on new skills during the session, and we find them a new group at the start of the next one. Since we focus on skills rather than levels, instructors can continue to push swimmers to their full potential.

Swimmers are grouped by Skill Wave and age, so siblings may land in different groups. If you'd like them together, a semi-private lesson keeps 2 to 3 swimmers from your family in one lesson.

Group lessons are $35 per swimmer per lesson, or $30 per swimmer for Advanced Techniques groups. Each lesson is 40 minutes.

Up to 3 swimmers with one instructor. Advanced Techniques groups can have up to 4, except Little Swimmers (ages 2–4), which stay at 3.

Both are taught by instructors trained to adapt to every swimmer. An adaptive swim session adds a Registered Behaviour Analyst who builds your swimmer's plan and guides the instructor on skills that aren't always swimming related, and may be eligible for OAP funding.

Yes! Our instructors teach all ages, and it's never too late to learn. See Adult Swim Lessons for more details.

This is one of the most common questions we're asked, and unfortunately there is no set number. Our curriculum is skill-based, so your swimmer moves forward as each skill clicks, not on a fixed timeline. Your instructor will share progress along the way.

Private swim lessons are $80 per 40-minute lesson, or $65 at the ErinoakKids pool. In Brampton, a second swimmer from the same family can join at no extra cost. In Burlington, Burlington Hall members pay $70, and semi-private lessons for 2 or 3 swimmers from the same family are $85 for two and $100 for three.

A region is the geographic area we serve — like Milton, Brampton, Mississauga West or Mississauga South. A Splash pool is a specific aquatic facility within that region where we run lessons. Some regions have multiple Splash pools, so when you're browsing locations, think of the region as the neighbourhood and the Splash pool as the actual place you'll swim.

Some of our regions also offer in-home lessons, if you have a backyard pool, check the boundaries for your region to see if we can come to you. Our instructors will meet you right at home!