FAQ

We at Splash believe that we truly are the best option for swimming lessons around. We teach a variance on the Red Cross swimming program, which is specifically tailored by each instructor for each child they are teaching. Our instructors are teaching a program with over 60 years behind it. Our aim is to ensure consistency in our programs. Each instructor receives high level training from our master instructors who have over 20 years of collective experience. Our instructors are available to teach private lessons in either your personal family’s backyard pool or you can come to one of our available pools. This allows for fewer distractions and ensures the children are able to focus on what they are learning.

Each lesson is 40 minutes long. We have determined this to be the optimal time, allowing for focus on the target skills needed for improvement, while also incorporating fun and games to enhance learning! If you do not believe this is will be enough time for your child, feel free to book back to back lessons, dependent on instructor availability.

You are able to add up to three swimmers per lesson for no extra charge, and you can even divide the lesson to fit the needs of your swimmers. The instructor can teach all three at once or you can choose to focus on one for 20 minutes and the others for 10 minutes each or any other combination within the 40 minute lesson.

Each of our instructors have their Water Safety Instructor, as well as their National Lifeguard certification. Most of our instructors also have their Life Saving Instructor qualification. Our instructors are also involved in our own top tier training. They learn strategies for how to best teach specific skills, common issues with different stroke techniques, how to communicate with children of differing personalities and abilities, and strategies to teach kids to stay safe in and around the water. We also have instructors with crisis prevention and intervention training, first aid instructor qualifications, water safety instructor training, and many more. If you would like information on the specific qualifications of your specific instructor, please do not hesitate to ask.

We are training partners with the Red Cross and we teach their Learn to Swim program. That being said, we teach progressively, which means if your swimmer is excelling at front crawl we won't hold them back because they're struggling with back crawl. That means no more being stuck in the same level repeatedly.

Our lesson price is calculated based on a private one to one ratio. This means that when broken down by time spent with the instructor, you are actually paying less for our lessons than the municipality or other private swim schools. In addition, you can have up to three children in the lesson at no additional cost. You can have them swim together if they are close to the same level or split the 40 min up between the swimmers. Our lessons are tailored to the needs of the swimmers in each session.

Yes! You can choose your instructor when you book each lesson. Stay with the same instructor or change it up each lesson to see who is the best fit for your swimmer. Since all of our instructors have the same training and share their notes on swimmers’ progress you’ll never have to worry about a difference in quality.

You can cancel a lesson for any reason, no questions asked. If you need to change the day for any reason, as long as you cancel 24 hours before the start of the lesson, it will go back into your account and you can book it again whenever works best for you. We ask for 24 hours notice to be fair to our instructors and give them the notice of their changed schedule before the start of their day.

Since we teach outdoors, our lessons can be impacted by the weather. Our first concern is the safety of our swimmers and instructors. We monitor the storms closely. In the case of lightning, we cancel all lessons until 30 minutes has passed with no lightning. If your lesson is cancelled due to weather, we will add it back to your account and you can schedule it again on a sunnier day.

If you are unsure of your child's level, don’t worry! Since they are swimming privately, the instructor can work with them at their current skill level. The instructor will also give you lots of feedback about how they're doing and what skills they’ve progressed on.

We think children should learn to be safe as soon as possible, especially for those with backyard pools. Starting at 6 months of age, we teach a water safety program that teaches children to save themselves if they fall in the water. Children are taught to roll onto their backs and float so they can breathe. Once they know how to walk, we begin teaching them to kick. Children are taught to look for a point of safety and swim to that point, so they can exit the water.
We also think it’s important to note that no swimming lessons can replace proper pool safety. Children should never be left unattended near any water and pools should be completely fenced.

That’s a little bit up to you! Our lessons are private but you can have up to three swimmers in the same lesson at no extra cost. We cap the number at three to ensure that everyone remains safe in the water.

Lessons that are purchased must be used in that swim season. We can’t offer refunds for lessons that were not booked, but we are confident that you will love your lessons so much that you will be wanting more!
We are here to help, so if something comes up that is out of your control that doesn't allow you to swim, please give us a call and we’ll do our best to help work out a solution.

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This privacy notice discloses the privacy practices for www.splashaquatics.ca. This privacy notice applies solely to information collected by this website. It will notify you of the following:


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289-270-0788